Field Services Manager (FSM)

Company: Ocean Networks Canada
Location: Victoria, British Columbia
Email: [email protected]

Ocean Networks Canada (ONC) is a world-leading organization supporting ocean discovery and technological innovation. ONC is a not-for-profit society that operates and manages innovative cabled observatories on behalf of the University of Victoria that supply continuous power and Internet connectivity to various scientific instruments located in coastal, deep-ocean, and Arctic environments. ONC’s cable arrays host hundreds of sensors distributed in, on and above the seabed along with mobile and land based assets strategically located. These instruments address key scientific and policy issues (subsea earthquakes and tsunamis, ocean acidification, marine biodiversity, etc.) within a wide range of environments.

ONC's Observatory Operations' division is mandated to provide a reliable and relevant digital and coastal and sub-sea infrastructure that facilitates the goals of the observatory user communities. As a department within Observatory Operations, Marine Operations supports this mandate through the installation, maintenance and repair of the cabled arrays, mobile systems and land-based assets that comprise the coastal sub-sea infrastructure. In this regard, Marine Operations utilizes a team-based, client-focused approach that promotes a safe work environment and fosters an environment of mutual respect, cooperation and support. Together the Field Services, Testing & Development and Operations Support units within Marine Operations, work to efficiently, effectively and safely fulfill their core purpose. The Marine Technology Centre (MTC) in Sidney serves as the department's base of operations.
The Field Services unit is primarily responsible for preparing for and executing field service operations related to the day-to-day workings of the cabled observatories and other mobile and land based assets. This includes ship based activities that occur multiple times a year for up to four weeks duration, as well as day and multi day trips to service land and marine systems. 

The FSM works in collaboration with the Operations Support and Testing & Development Teams, in the installation, maintenance and repair of ONC's coastal sub-sea infrastructure. The FSM's responsibilities include:

  • Design, construction and installation of new equipment, platforms, structures and systems
  • Field operations planning and execution
  • Member of Marine Operations leadership team
  • Participates and/or serves as Expedition Lead during at-sea observatory maintenance and installation expeditions as required

This position is expected to maintain certifications in forklift and crane operation, standard first aid or marine basic first aid, and a Transport Canada approved marine safety course such as SCTW-95 Basic Safety

This position, as with all Marine Operations positions, will on a rotating basis serve as the Marine Operations Safety Coordinator whose role it is to coordinate internal tasks required to ensure safety equipment, training and records are in place to meet Marine Operations workplace safety requirements. The Safety Coordinator sits on the ONC Joint Local Safety Committee.

Job Requirements

The successful candidate will have a minimum of a Bachelor’s Degree in Engineering and a minimum of ten years’ experience in engineering, or the equivalent combination of education and experience. The candidate must either be a member of the Association of Professional Engineers of British Columbia, or eligible to become a member.

Essential qualifications include experience with oceanographic instrumentation and equipment, shipboard experience in deployment of marine equipment, as well as a strong technical background in relevant technologies.


  • Experience with PC based command, control and data acquisition
  • Thorough command of serial communications protocols (EIA 232, 422, 485)
  • Good knowledge of Ethernet hardware, TCP/IP and UDP
  • Facility with systems-level hardware integration
  • Experience with microprocessor-based control systems
  • Experience with CAD engineering design software, database applications and standard office software
  • Experience with financial/budget administration
  • Supervisory experience

Competency Requirements:

  • Resourceful, with strong problem-solving abilities
  • Strong interpersonal, verbal, written and computational communication skills
  • Ability to coordinate complex logistics of an ocean-going campaign, among a range of expert technical resources (ship, ROV, scientific technical staff)
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to process data from oceanographic instruments and assess data quality
  • Ability to plan, organize and monitor the work and activities of self and direct reports according to priorities, established schedules and deadlines.
  • Ability to analyze, interpret and evaluate problems and provide practical, cost effective solutions.
  • Ability to communicate effectively with co-workers, scientists, technologists, customers, contractors and the general public, both orally and in writing in the English language.
  • Ability to serve as spokesperson, facilitator or participant in meetings and presentations to discuss engineering projects or proposals.
  • Ability to provide leadership and establish and maintain a collegial working environment conducive to positive morale, individual style, quality, creativity, and teamwork.


  • Forklift certification
  • A Transport Canada approved marine safety course such as Small Craft Basic Safety
  • A current Standard First Aid or Marine Basic First Aid certificate

Salary Grade $75,343.00 - $98,486.00

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