September 2014

From Good to Great: Advanced Communication Skills Workshop for Professionals

Please Note
Please note the Webcast option has been cancelled for this seminar due to low registration. The live seminar will be proceeding.
Status: Advanced registration for this session is now closed. A limited number of on-site registrations will be accepted at the door.
Date: Friday, September 26, 2014
Time: 8:00 AM-8:30 AM: Registration and Continental Breakfast
8:30 AM-4:30 PM: From Good To Great: Advanced Communication Skills - Live
Location: Best Western Chateau Granville (Burrard Room) 1100 Granville Street Vancouver, BC
*Parking $8.00 per day, must pay front desk for special parking rate.
Presenter: Colleen Clarke, Principal – Colleen Clarke & Associates
Credit: 7 Formal Professional Development Hours (PDH)
Cost: Live Seminar:
Member (until September 12, 2014): $399.00 + GST = 418.95
Member (after September 12, 2014): $499.00 + GST = 523.95
APEGBC Student Members: $249.50 + GST = 261.98
Non-Member: $499.00 + GST = 523.95

Member (until September 12, 2014): $299.00 + GST = 313.95
Member (after September 12, 2014): $399.00 + GST = 418.95
APEGBC Student Members: $149.50 + GST = 156.98
Non-Member: $399.00 + GST = 313.95
Please Note: *A minimum number of registrations are needed by September 12, 2014 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Gurjeet Phungura | Professional Development Coordinator
Direct: 604.412.4886
Toll Free: 1.888.430.8035 ext. 4886
Fax: 604.639.8180
Email: [email protected]
From Good to Great: Advanced Communication Skills Workshop for Professionals. "The single biggest problem in communication is the illusion that it has taken place." George Bernard Shaw Business professionals like engineers, geoscientists, lawyers, doctors, and accountants all have their own "ese." When you speak or write legalese or engineeringese your colleagues know what you are talking about. But, when it comes to communicating day to day, how effective a communicator are you really?

Canadians are by nature negative people. This negativism comes out in how you speak, listen and write.  “I can help you, NO PROBLEM.” “How am I? NOT BAD.” Imagine the uninspiring, subliminal and intentional messages you generate when you use such negative verbiage, knowing it is so easy to turn it around if you know how. “Happy to help.” And “I am just fine thank you, and you?”
Most of how you communicate is habitual. Self-awareness lowers as you get better at your job and more confident in what you know, lowering your effectiveness and insight of how others perceive you and your messaging.
This course is a tune up, an oil change and radiator flush of your communication skills professionally and personally. You will learn to understand the impact of your verbal communication and written communication as well as be able to understand the impact your words, tone and body language have on your listeners and readers.
There are 1,025,109.8 words in the English language, isn’t it time to start using some new ones with more positive and powerful intent?
Learning Objectives
  • Examine communication methods and styles which form the basis of all communication
  • Find out how well you actually express yourself
  • Improve your positive communication  to heighten respect, build self-confidence and make your life happier
  • Make the most effective use of tone and body language in communication
  • Determine how well you listen and how to improve your listening skills
  • Learn and apply empowering beliefs in your verbal and written messaging rather than limiting beliefs
  • Get rid of low energy words and replace them with high energy words to lift you and the people around you up a few notches
  • Using the WIN formula in conflict management
  • Fine tune your presentation skills
The Instructor
Colleen Clarke, PrincipalColleen Clarke & Associates
Colleen Clarke is a highly regarded corporate trainer, career specialist, workplace coach and author in the areas of career management, communication and networking. She has helped over 8,000 people navigate along their career path. Her books on networking and career management have inspired thousands of readers to career success.
Colleen is a weekly career columnist and advisor for Workopolis.com and a monthly workplace advisor for The Globe and Mail’s Nine to Five column. Ask her about her latest stint as a career advisor on an Oprah Network reality television show. She is an oft sought after SME on workplace and networking issues for electronic and print media.  She is the networking guru for BIZTV Network.

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Contact Professional Development
Email: [email protected]
Phone: 604.430.8035
Toll-free: 1.888.430.8035
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Presentations for Post-Secondary Students
Andrea Michaud
Email: [email protected]
Phone: 604.412.4860
Presentations for High School Students
Chelsea Smith
Email: [email protected]
Phone: 604.412.4892
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