10
December 2015

Effective Management Skills - Optimizing the Human Asset

Status: Advanced registration is now closed. Please email Jennifer Chan at [email protected] for waiting list inquiries.
Date: Thursday, December 10, 2015
Time: 8:00 AM-8:30 AM: Registration and Breakfast
8:30 AM-4:30 PM: Effective Management Skills - Live
Location: Holiday Inn Vancouver-Centre (Ballroom East), 711 W Broadway Vancouver, BC
Presenter: Greg Campeau, Learner, Teacher and Professional Keynote Speaker, Campeau Learning & Development Inc.
Credit: 7 Formal Professional Development Hours (PDH)
Cost: Early Bird Price Engineers and Geoscientists BC Member: $419.00 + GST = $439.95 until Nov 26, 2015

Engineers and Geoscientists BC Member and EIT/GIT Regular Price: $499.00 + GST = $523.95

Non-Member Price: $499.00 + GST = $523.95

Student Member Price: $249.50 + GST = $261.98
Please Note: *A minimum number of registrations are needed by November 26, 2015 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Jennifer Chan | Professional Development Coordinator
Direct: 604.412.4861
Toll Free: 1.888.430.8035 ext.4861
Fax: 604.639.8180
Email: [email protected]
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important 21st century question becomes - How much untapped potential, energy, commitment and creativity currently exists within the human asset in your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? This seminar is precisely about the principles and practices of optimizing the human asset.

Who Should Attend
For all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. 
 
Benefits of Attending
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
 
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can applied the next day.
 
Content Overview

Module One – Creating a Culture of Engagement & Teamwork
  • What engagement really means
  • How to measure how engaged people are
  • Factors that motivate people and build engagement; and factors that de-motivate people and erode engagement 
  • Understanding group dynamics and how to develop team synergy
  • The 11 characteristics of high performance teams (assessment tool)
  • Team meeting communications (assessment tool)
  • Developing clear performance expectations for the team
  • The four core elements of a high performance team
  • The most common team pitfalls and how to avoid them
  • The seven roles of a highly effective team leader
Module Two – Delegation & Empowerment
  • The principles of effective delegation … The truth about empowerment
  • What empowerment really means and why it is so important
  • The complete 7 step delegation process
  • The risks and restrictions of empowering people
  • How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
  • The vital importance of developing clear “outcome-based” performance expectations whenever possible
  • A tool to determine what performance feedback is appropriate to give each employee
  • How to teach and facilitate a process for employee problem solving to prevent reverse delegation
  • The essential difference between accountability and responsibility
Module Three– Core Coaching Communication Skills
  • How to create constructive coaching conversations (effective one-on-one communication)
  • How to listen so that people feel understood
  • How put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in
  • How to say no to some without rupturing the relationship
  • How disagree someone without being disagreeable
  • How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change
Module Four – Coaching & Feedback Skills
  • How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
  • The essential difference between influence and persuasion
  • How to plan and prepare for delivering difficult Re-directive feedback
  • How to deliver Re-directive feedback in a manner that no one gets hurt
  • The four steps and four levels of Re-directive feedback
  • How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful
Instructor Bio
Greg Campeau is a learner and teacher of timeless leadership principles or truths that govern both personal and organizational effectiveness. Greg has delivered over 2200 presentations and workshops throughout North America providing leadership strategies and solutions that support both personal and organizational success and stability in the “white water world” of the 21st Century.

Since founding Campeau Learning in 1991, Greg has established a client list that is clearly a breed apart, including organizations the likes of Finning Canada, Telus, the Canadian and U.S. Federal Governments, the NHL Coaches Association and KPMG. Concurrently, for the last 14 years, Greg has instructed courses at BCIT (British Columbia Institute of Technology) in the School of Business.
 
Prior to becoming a professional facilitator and keynote speaker, Greg obtained an Honors Bachelor of Commerce Degree from University of Windsor. Greg then went on to spend over 15 years in international packaged goods corporations, during which he achieved increasingly senior management positions while establishing an outstanding record of award winning success. Twice Greg led corporate regions from worst to first in terms of overall performance (market share, revenue and profit growth). Greg’s broad and riveting appeal is rooted in his relevant, meaningful, thought provoking, proven and practical content, which is always delivered in an interactive, humorous and inspirational style.
 

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Phone: 604.430.8035
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