27
February 2015

The Complete Professional Seminar - Soft Skills to Enhance Your Career & Life

Status: Advanced online registration is now closed. Please email Jennifer Chan at [email protected] to be placed on the waiting list.
Date: Friday, February 27, 2015
Time: 8:00 AM-8:30 AM: Registration and Breakfast
8:30 AM-4:30 PM: The Complete Professional Seminar
Location: Holiday Inn Express Metrotown (Chilko Room), 4405 Central Blvd Burnaby, BC
Presenter: Joanne Blake, Style for Success Inc.
Credit: 7.5 Formal Professional Development Hours (PDH)
Cost: Early Bird Price Engineers and Geoscientists BC Member: $399.00 + GST = $418.95 until Feb 13, 2015

Engineers and Geoscientists BC Member and EIT/GIT Regular Price: $499.00 + GST = $523.95

Non-Member Price: $499.00 + GST = $523.95

Student Member Price: $50.00 + GST = $52.50
Please Note: *A minimum number of registrations are needed by February 13, 2015 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Jennifer Chan | Professional Development Coordinator
Direct: 604.412.4861
Toll Free: 1.888.430.8035 ext.4861
Fax: 604.639.8180
Email: [email protected]
For any professional, the ability to converse and network effectively can boost your profile and engender better business alliances and connections. This session will enhance both your personal and professional life by providing you with effective strategies to quickly build rapport with others. Plenty of scenario demonstrations to ensure you gain skills, confidence and feel more comfortable networking both internally and externally and thereby increase your personal effectiveness

SESSION OBJECTIVES : 
 
After this seminar participants will be able to:
1. Effectively and confidently host visitors and clients
2. Make proper introductions of self and others
3. Establish a game plan to prepare for networking events
4. Utilize the conversation cycle; small talk, conversation builders and graceful exits 
5. Nurture and maintain internal/external relationships
6. Tech Etiquette: use the right medium for the message and the client
7. Initiate proper follow-up steps to take after events
8. Use personal image as a business tool by dressing strategically for your various audiences
 
Objectives:
For any professional the ability to converse and network effectively can boost your profile and engender better business alliances and connections. This session will enhance both your personal and professional life by providing you with effective strategies to quickly build rapport with others. Plenty of scenario demonstrations to ensure you gain skills, confidence and feel more comfortable networking both internally and externally and thereby increase your personal effectiveness.
 
Speaker Bio:
Joanne Blake of Style for Success Inc., is a professional speaker, author and trainer and owner of Style for Success Inc.  Joanne is a certified image professional, one of only 170 image consultants worldwide with this designation. She works with progressive organizations that want to build positive and consistent culture and brand through their people. Her expertise lies in helping individuals and businesses build successful relationships and take control of the impression they make. For more information on Joanne visit www.styleforsuccess.com
 
**A special invitation to APEGBC Student Members:  Success in getting, keeping and advancing in a job depends  85% on soft skills and 15% on technical knowledge and skills. Engineering is more than the numbers. Your network is one of your most powerful tools and attending this seminar will enable you to connect with experienced professionals in your industry, help hone your soft skills and gain a competitive advantage. A limited number of seats are available to students on a first come first served basis.  
 
Seminar Outline:
 
1. Business Etiquette -- Exceptional Onsite Hosting Skills:
- Setting clients and visitors at ease using the “host mentality”   
- Understanding and practicing internal client service 
- Recovery techniques for faux pas (yours and others)
- Understanding the difference between business and social etiquette
 
2. Managing Face-to-Face Communications:
- Basics of self introductions 
- Eye contact, hand shakes and personal space
- Managing names 
 
3. Introducing Others:
- The hierarchy of introductions 
- Touring visitors and clients
- Using tag lines to encourage conversation 
- Business card protocol
 
4. Make a positive impression through technology
- create best practices for email, voice mail and cell phone usage
 
5. Understanding the Power of Image and Brand:
- Mechanics of first impressions 
-  Analyzing Client or Audience Expectations
- Enhancing credibility
Image Management Tools:
- Dressing for the situation
- Professional casual wear guidelines
 
6. Networking -- The Art of Mixing and Mingling:
- Game plan and protocol
- Managing food and drink
- Overcoming shyness
- Making meaningful small talk and taking it to BIG talk
- Entering and exiting conversation with finesse 
 
7. Nurturing and Maintaining Relationships:
- Relationship oriented contact management system
- Internal networking
- Follow-up steps to make networking pay off
 
Seminar format: Lively mini lectures, skills practice, group discussions and PowerPoint visuals 
 
APEGBC Past Participant Testimonials:
   Great course!! My favourite so far.
   Very helpful. Covered a lot of topics that are not often formally discussed.
   Would recommend all of it, excellent seminar
   Very enjoyable experience with Joanne as the instructor
   Very beneficial to my career and future aspirations
   Made me aware of things I was not doing well and with a bit of effort could do better
   I thought the content of the presentation would be all common sense and things I already   
    knew about, but was I ever wrong!!  Most of the content was new, fresh and invaluable
   I would highly recommend this seminar to my peers
   Very professional and knowledgeable and engaging
   Essential for a rounded personality
   The content is extremely valuable. I will be able to use what I learned and not only improve 
    my etiquette in business, but socially.


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Email: [email protected]
Phone: 604.430.8035
Toll-free: 1.888.430.8035
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Presentations for Post-Secondary Students
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Email: [email protected]
Phone: 604.412.4860
 
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Phone: 604.412.4892
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