Learn how effective communication can increase your confidence and clarity. Become an effective team member who makes a significant impact in the workplace and maximizes contributions to the organization.
This engaging and interactive workshop is designed to provide you with a set of tools and resources to incorporate effective communication skills into your workplace. Participants have an opportunity to practice their new skills and receive specific feedback to enhance their speaking, listening, non-verbal and email communications within the workplace.
Participants will walk away with 6 keys to effective communication in the workplace and learn how to:
Use active listening to understand others and allow for more appropriate and confident responses
Identify the 4 domains of communication and demonstrate assertiveness
Use verbal and non-verbal communication skills to practice effective communication when English is your second language
Identify proper email etiquette for workplace correspondence
Identify and demonstrate how to give effective feedback
Use the effective communication tools to navigate through difficult workplace scenarios
Shelley-Ann Vidal – Act by Vidal
Shelley-Anne Vidal, the President and Founder of Accent & Communication Training (ACT) by Vidal, is passionate about helping newcomers reach their full career potential. She earned a BA in Communications with a minor in Sociology and is certified in: the Provincial Instructor Diploma, Train the Trainer, Personality Dimensions and the Job Finding Club.
Since 2009, Shelley has worked as a Career Practitioner and Educator to guide: Aboriginal communities, International Professionals and Post-Secondary students by facilitating interactive and engaging workshops.
ACT by Vidal allows Shelley to marry her passion for teaching, communication and helping newcomers as she educates, motivates and inspires others to reach their career goal.