June 2016

The Complete Professional Seminar - Soft Skills to Enhance Your Career & Life

Status: This seminar has been cancelled. A new date will be announced soon.
Date: Thursday, June 16, 2016
Time: 8:00 AM-8:30 AM: Registration and Breakfast
8:30 AM-4:30 PM: The Complete Professional Seminar
Location: Vancouver, BC
Presenter: Joanne Blake, AICI CIP, Style for Success Inc., Business Etiquette & Image, Speakers & Trainers
Credit: 7 Formal Professional Development Hours (PDH)
Cost: Early Bird Price Engineers and Geoscientists BC Member: $399.00 + GST = $418.95 until June 2, 2016

Engineers and Geoscientists BC Member and EIT/GIT Regular Price: $499.00 + GST = $523.95

Non-Member Price: $499.00 + GST = $523.95

Student Member Price: $249.50 + GST = $261.98
Please Note: *A minimum number of registrations are needed by June 02, 2016 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Jennifer Chan | Professional Development Coordinator
Direct: 604.412.4861
Toll Free: 1.888.430.8035 ext.4861
Fax: 604.639.8180
Email: [email protected]
For any professional the ability to converse effectively can boost your profile and engender better business alliances and connections. This session will enhance both their personal and professional lives by providing them with simple strategies to quickly build rapport with others. Plenty of scenario demonstrations to ensure they gain skills, confidence and feel more comfortable connecting with others internally and externally and thereby increase their personal effectiveness.

Seminar Objectives

After this seminar participants will be able to:

  1. Effectively & confidently host clients and guests
  2. Make proper introductions of self and others
  3. Establish a game plan to prepare for networking events
  4. Utilize the conversation cycle; small talk, conversation builders & graceful exit
  5. Nurture and maintain internal/external relationships
  6. Initiate proper follow-up steps to take after events
  7. Use personal image as a business tool by dressing strategicallyconferences.

Seminar Outline

Business Etiquette -- Exceptional Onsite Hosting Skills:

  • Setting clients and visitors at ease using the “host mentality”
  • Understanding and practicing internal client service
  • Recovery techniques for faux pas (yours and others)
  • Understanding the difference between business and social etiquette

Managing Face-to-Face Communications:

  • Basics of self introductions
  • Nonverbal communication: eye contact, handshakes and personal space

Introducing Others:

  • Managing names
  • The hierarchy of introductions
  • Using tag lines to encourage conversation
  • Business card protocol
  • Touring visitors and clients
  • Style for Success Training Materials Inc.

Make a positive impression through technology

  • Create best practices for email, voice mail and cell phone usage

Understanding the Power of Image and Brand:

  • Mechanics of first impressions
  • Analyzing Client or Audience Expectations
  • Enhancing credibility

Image Management Tools:

  • Dressing for the situation
  • Professional casual wear guidelines

Networking - The Art of Mixing and Mingling:

  • Game plan and protocol
  • Managing food and drink
  • Overcoming shyness
  • Making meaningful small talk and taking it to BIG talk
  • Entering and exiting conversation with finesse

Nurturing and Maintaining Relationships:

  • Relationship oriented contact management system
  • Internal networking
  • Follow-up steps to make networking pay off

Seminar Format

Lively mini lectures, skills practice, group discussions and PowerPoint visuals


Joanne Blake, AICI CIP
Business Etiquette & Image, Speakers & Trainers, Style for Success Inc.

Joanne Blake is internationally known business etiquette and personal branding speaker and trainer, and the owner of Style. She is one of only 170 image consultants world-wide who has earned her CIP designation, Certified Image Professional. Style for Success works with progressive organizations that want to build a positive and consistent brand through their people. Joanne practices what she teaches and is proud to share that her business has thrived exclusively through networking referrals.

Joanne presents across Canada to diverse client groups ranging from corporate to construction – and everything in-between. She has enjoyed presenting to engineering clients and associations such as APEGBC, APEGA, and Consulting Engineers of Alberta audiences for over 10 years. Joanne appears frequently on television and radio and has been featured in The Globe and Mail and The New York Times. She has co-authored the book Executive Image Power as well as creating a dining etiquette video training program rated #1 by the Wall Street Journal. Her dining program is being used to develop executive table manners by MBA business schools and corporations across North America. She enjoys mentoring students and lectures at universities and colleges. Her ‘savvy not stuffy’ approach keeps audiences engaged while they learn how to project a confident, professional presence to build stronger client relationships.

View the full listing of events sponsored and organized by other groups.
Contact Professional Development
Email: [email protected]
Phone: 604.430.8035
Toll-free: 1.888.430.8035
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Presentations for Post-Secondary Students
Andrea Michaud
Email: [email protected]
Phone: 604.412.4860
Presentations for High School Students
Chelsea Smith
Email: [email protected]
Phone: 604.412.4892
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