15
June 2018

Engineer Your Professionalism

Status: This seminar has been cancelled due to low registration.
Date: Friday, June 15, 2018
Time: 8:00 AM-8:30 AM: Registration and Breakfast
8:30 AM-4:30 PM: Engineer Your Professionalism
Location: Vancouver, BC
Presenter: Joanne Blake, AICI CIP
Style for Success Inc., Business Etiquette & Image, Speakers & Trainers
Credit: 7 Formal Professional Development Hours (PDH)
Cost: Early Bird Price Engineers and Geoscientists BC Member: $429.00 + GST = $450.45 until June 1, 2018

Engineers and Geoscientists BC Member and EIT/GIT Regular Price: $529.00 + GST = $555.45

Non-Member Price: $529.00 + GST = $555.45

Student Member Price: $264.50 + GST = $277.73
Please Note: *A minimum number of registrations are needed by June 01, 2018 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Shirley Chow | Professional Development Coordinator
Direct: 604.412.4865
Toll Free: 1.888.430.8035 ext.4865
Fax: 604.639.8180
Email: [email protected]
  • Want to be a more effective networker or leader?
  • Unsure of business versus social etiquette?
  • Confused by 'new' dress for success standards?
  • Ever felt awkward hosting clients?
  • Want to improve all your client/colleague points of contacts?
Success in getting, keeping, and advancing in a job depends 85% on soft skills, or "people" skills, and only 15% on technical knowledge, according to three separate studies by Harvard University, the Carnegie Institute, and the Stanford Institute.

Join us for a day to be empowered and inspired.

Seminar Objectives

After this seminar participants will be able to:

  • Effectively and confidently host clients and guests.
  • Make proper introductions of self and others.
  • Establish a game plan to prepare for networking events.
  • Utilize the conversation cycle, small talk, conversation builders, and graceful exit.
  • Nurture and maintain internal/external relationships.
  • Initiate proper follow-up steps to take after events, and
  • Use personal image as a business tool by dressing strategically for your audience.

Seminar Outline

Business Etiquette

Exceptional Onsite Hosting Skills

  • Setting clients and visitors at ease using the “host mentality”
  • Understanding and practicing internal client service
  • Recovery techniques for faux pas (yours and others)
  • Understanding the difference between business and social etiquette

Managing Face-to-Face Communications

  • Basics of self introductions
  • Nonverbal communication: eye contact, handshakes, and personal space

Introducing Others

  • Managing names
  • The hierarchy of introductions
  • Using tag lines to encourage conversation
  • Business card protocol
  • Touring visitors and clients
  • Style for Success Training Materials Inc.

Make a Positive Impression through Technology

  • Create best practices for email, voice mail, and cell phone usage

Understanding the Power of Image and Brand

  • Mechanics of first impressions
  • Analyzing client or audience expectations
  • Enhancing credibility

Image Management Tools

  • Dressing for the situation
  • Professional casual wear guidelines

Networking

The Art of Mixing and Mingling

  • Game plan and protocol
  • Managing food and drink
  • Overcoming shyness
  • Making meaningful small talk and taking it to big talk
  • Entering and exiting conversation with finesse

Nurturing and Maintaining Relationships

  • Relationship-oriented contact management system
  • Internal networking
  • Follow-up steps to make networking pay off

Seminar Format

Lively mini lectures, skills practice, group discussions, and PowerPoint visuals.

Instructor

Joanne Blake, AICI CIP

Business Etiquette and Image, Speakers and Trainers, ​Style for Success Inc.

Joanne Blake is an internationally known business etiquette and personal branding speaker and trainer, and the owner of Style. She is one of only 170 image consultants world-wide who has earned her CIP designation, Certified Image Professional. Style for Success works with progressive organizations that want to build a positive and consistent brand through their people. Joanne practices what she teaches and is proud to share that her business has thrived exclusively through networking referrals.

Joanne presents across Canada to diverse client groups ranging from corporate to construction—and everything in-between. She has enjoyed presenting to engineering clients and associations such as Engineers and Geoscientists BC, APEGA, and Consulting Engineers of Alberta audiences for over 10 years. Joanne appears frequently on television and radio and has been featured in The Globe and Mail and The New York Times. She has co-authored the book Executive Image Power as well as creating a dining etiquette video training program rated #1 by the Wall Street Journal. Her dining program is being used to develop executive table manners by MBA business schools and corporations across North America. She enjoys mentoring students and lectures at universities and colleges. Her ‘savvy not stuffy’ approach keeps audiences engaged while they learn how to project a confident, professional presence to build stronger client relationships.



View the full listing of events sponsored and organized by other groups.
Contact Professional Development
Email: [email protected]
Phone: 604.430.8035
Toll-free: 1.888.430.8035
View our career listings or place an employment ad.
Presentations for Post-Secondary Students
Andrea Michaud
Email: [email protected]
Phone: 604.412.4860
 
Presentations for High School Students
Chelsea Smith
Email: [email protected]
Phone: 604.412.4892
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