June 2021

Responding to Microaggressions: Important Conversations

Status: Advanced registration is now closed. Please contact Tasha Booth at [email protected] for inquiries.
Date: Tuesday, June 22, 2021
Time: 11:45 AM–12:00 PM Pacific Time: Login
12:00 PM–1:30 PM Pacific Time: Webinar
Location: Webinar
Presenter: Sarah Neville
Open Line Communications
Credit: 1.5 CE Hour(s) of Communications and Leadership Learning in the Informal Category
Cost: Engineers and Geoscientists BC Registrant Early Bird Price: $99.00 + GST = $103.95 until June 8, 2021

Engineers and Geoscientists BC Registrant Regular Price: $129.00 + GST = $135.45

Non-Registrant Price: $129.00 + GST = $135.45

Student Price: $129.00 + GST = $135.45
Please Note:
  • Student Price is eligible for participants in Engineers and Geoscientists BC’s Student Program
  • If you are not an Engineers and Geoscientists BC registrant, and you do not already have an existing account, please proceed to creating a new account to create a profile before completing your event registration
  • For webinar sessions, the webinar login instructions will be made available 3 business days prior to the webinar date
  • A minimum number of registrations are needed by June 08, 2021 to proceed with this seminar. Please register early to avoid cancellation
  • All prices are subject to applicable taxes
Contact: Tasha Booth | Professional Development Coordinator
Direct: 604.558.6653
Toll Free: 1.888.430.8035 ext.6653
Email: [email protected]
An inclusive culture is one where employees feel that they can bring their whole selves to work, without fear of discrimination. Sometimes comments made or actions occurring in the workplace can have the unintended result of making employees, colleagues, or clients feel uncomfortable, unsafe, and ultimately, excluded. This practice-based session explores how to engage in the important conversations needed to address microinequities and microaggressions, with a balance of candour and empathy.


The session will cover:

  • Microaggressions: what they are and why they matter
  • What behaviours may be unwelcome and/or inappropriate, how address them and avoid them yourself
  • The role of unconscious bias
  • Separating intent and impact
  • The difference between feedback and criticism
  • The power of empathy in diffusing resistance


Attendees will learn:

  • Understand the difference between micro-aggressions and other forms of discrimination.
  • How to recognize and address a microaggression – for yourself, or as a bystander.
  • When to call out unwanted behaviour – and when not to.
  • How to respond if you are called out for committing a microaggression.
  • How to manage the awkwardness of these conversations.
  • Techniques for managing resistance or defensiveness.
  • A four-step process for tackling the conversation.


Sarah Neville

Founding Partner and Director, Open Line Communications

From the front line to the C-suite, Sarah Neville helps organizations in virtually every sector - from small non-profits to Fortune 500 companies - to connect, inspire and build inclusive cultures.

A sought-after speaker at conferences and events across North America, Sarah shares her deep knowledge of business communication with expertise in diversity and inclusion, with a focus on the role of communication in building respectful, inclusive, and equitable workplaces. She combines current research with irreverent humour to create an engaging and experiential and approach to learning. Open Line helps individuals learn to make authentic connections with employees, clients and peers. They help organizations take Equity and Inclusion initiatives from theory and awareness—into action and behaviour change.

Founding partner and Director of Open Line, Sarah has an M.Ed. in Adult Learning from OISE and a background as a professional actor. Sarah is an instructor at the Rotman School of Business Initiative for Women in Business, and Intercultural Skills Lab, and a regular contributor to Forbes Magazine, the Globe and Mail, the Toronto Star, the Ottawa Citizen and the Huffington Post.

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