The most effective leadership cultures support open communication and team collaboration in problem-solving and decision-making. Leaders get the best results when they learn how to understand and meet the needs of those doing the work without compromising what is important to their organization.
This course presents an approach that combines personal strengths with team processes to make timely, effective leadership decisions. The result is an organizational culture with the ability to develop teams and individuals that are motivated to continuously improve their innovative decision-making and problem-solving skills.
- Personal and team styles of learning and problem-solving
- Stages of effective problem-solving
- Collaborative techniques for problem-solving and decision-making
- Role of the manager in decision-making
- Causes and ways of resolving conflict for mutual benefit
- Positive management of project crisis
- Asking the right questions rather than telling
- When to collaborate, delegate, or give direction
- Giving and receiving constructive feedback for positive results
- Creating an innovative and productive solution-based culture
In this interactive course, small teams will be formed at the beginning, and the teams will work together throughout the course to practice and learn both individual and team leadership skills.
- “The instructor was one of the best I have had at a PD course.”
- “Jim’s knowledge and ability to interact with the participants was excellent and created meaningful interactions throughout the seminar.”
- “The content was presented in a very easily-digestible format.”
Principal, Clarrus Consulting Group, E.M. Sciences Ltd.
Jim has been working with teams for almost 3 decades and is passionate about educating people about the role that relationships and interpersonal issues have in the success or failure of projects.
Today, he leads a team of 10 facilitators delivering project management and leadership workshops that embody this philosophy of focusing primarily on team relationships to hundreds of people each year.
Jim has volunteered with the Crisis Intervention & Suicide Prevention Centre of BC, and he has worked in support of homeless communities in Burnaby. He has published two books, numerous technical articles, and has presented at major conferences and many local professional associations.