Engineers and Geoscientists BC Systems Outage

Posted on October 18, 2022
On Thursday, October 13, Engineers and Geoscientists BC experienced a systems outage during the replacement of a SAN (Storage Area Network). The outage was caused by a technical failure in the storage system and impacted a significant number of the organization’s systems. It was resolved on Saturday, October 15.

The information stored in our registrant database was not impacted, but the outage may have affected transactions on our website or made between 2:30 PM and 3:30 PM on Thursday, October 13. While we believe the number of people impacted is minimal, some transactions and updates may not have been completed successfully during this timeframe.

We recommend that registrants review any updates or transactions made during this timeframe and contact us at [email protected] if they have any concerns.

We recognize the frustration this may cause and apologize for any inconvenience. We will be conducting a careful review of our business continuity plans to identify opportunities to further strengthen our existing recovery process.
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