In today’s environment, emails are by far the most commonly used communication method in the workplace. With an increase in reliance on connecting remotely, clients and colleagues expect your emails to be clear and concise. This two-part webinar is focussed on giving you the tools to write effective emails. We’ll cover key topics, including:
- Writing for technical and non-technical audiences;
- Having clear subject lines;
- Structuring your emails—using a direct approach for maximum impact;
- Incorporating clear topic sentences;
- Using headings, tables, and lists effectively; and
- Writing persuasively.
We’ll also review effective and ineffective sample emails, and provide you with key tips and techniques you can immediately apply to your writing.
This webinar is scheduled over 2 days (Monday, July 6 and July 13) with each session as 1.5 hours live instructor lead online training sessions (9:00 AM–10:30 AM each day).
Optional: After the first webinar, you’ll have the opportunity to send a brief sample email to the instructor, who will review your email and provide you with suggestions and feedback.
Principal Consultant, Prolepsis Consulting
Eric Tung has a Master of Arts in English from the University of British Columbia (UBC). He is an English Instructor at UBC’s Extended Learning, where he teaches professional writing and communications courses. He is also a Lecturer at Simon Fraser University, where he teaches Business Communications at the Beedie School of Business. As a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including engineering, construction, and consulting firms.
Eric is also a Change Management Consultant and specializes in change management strategy and implementation, organizational readiness and assessments, stakeholder engagement, coaching, facilitation, instructional design, training, and technical and business communications. He has extensive experience in the municipal, utilities, academic, and technical sectors.
