September 2020

Confidence with Conflict©

Status: Advanced registration is now closed. Please contact Shirley Chow at [email protected] for inquiries.
Date: Wednesday, September 16, 2020
Time: Registration and Login: 8:45 AM–9:00 AM
Webinar: 9:00 AM–12:00 PM
Location: Webinar
Presenter: Michael Samson
President, INSPIRE
Credit: 3 Informal Professional Development Hours (PDH)
Cost: Early Bird Price Engineers and Geoscientists BC Member: $199.00 + GST = $208.95 until Sept 2, 2020

Engineers and Geoscientists BC Member and EIT/GIT Regular Price: $299.00 + GST = $313.95

Non-Member Price: $299.00 + GST = $313.95

Student Member Price: $149.50 + GST = $156.98
Please Note: *A minimum number of registrations are needed by September 02, 2020 to proceed with this seminar. Please register early to avoid cancellation.
**All prices are subject to applicable taxes.
Contact: Shirley Chow | Professional Development Specialist
Direct: 604.412.4865
Toll Free: 1.888.430.8035 ext.4865
Fax: 604.639.8180
Email: [email protected]
Empower engineering and geoscience leaders and supervisors to have greater confidence with conflict, leading conflict situations for the success of the parties involved and their organization. The webinar incorporates an advanced model and accompanying processes for being an effective leader with conflict. Participants' will gain powerful conflict leader skills; apply these skills to current conflict scenarios they are addressing, gain greater awareness of their 'triggers' that reduce their effectiveness in conflict situations, and learn powerful moves for parking their reactivity, demonstrating leadership presence.

Seminar Outline

The webinar delivers a powerful model for developing varied and complementary conflict skills. A key process for conflict leadership is then introduced for participants to learn and practice with, using real situations that exist back in their workplace.

The first 2 hours focuses on learning and practising the model and process for effective Conflict Leadership, establishing confidence with conflict.

The third hour focuses on skills for enhancing the participants’ ability to maintain a calm presence in the face of reactivity that often occurs when working with conflict. Skills, tactics, and activities are introduced to assist the participants’ build their leader presence in the face of reactivity; their own, and others. This is coined ‘Parking our Reactivity’.

The webinar concludes with a practice round where participants’ use process for leading conflict, and practice their skills for parking reactivity during the conversation (role play). This practice activity can have a significant positive impact on the participants’ confidence with conflict back at their workplace.

Unique Features of the Session

More than 50% of the session is experiential learning (i.e., the participants’ are practising the skills they are learning). This is important for supporting the participants’ engagement during the session, plus provide both a sense of self-sufficiency and optimism in using the conflict leadership skills back at their workplace.

Three sets of skills are introduced to assist participants’ immediately grow in confidence with conflict, and importantly, maintain their poise in conflict situations.

The 5 Conflict Behaviour styles model introduced provides leaders with a tremendous framework for leading effectively in conflict, based on the situation presented. This is of significant value, given leading conflict with poise is an admired leadership skill by the people who report to the leader. It generates more trust in the leader, and in the team the leader leads. Clients of INSPIRE have experienced transformational benefits incorporating the model, process, and skills of the Confidence with Conflict© seminar.


There are no prerequisites for this webinar, other than participants’ need to be a supervisor or manager of people in their respective organizations’.

This program would be a wonderful complement for those who have participated in the Leadership Communications seminar with INSPIRE.

Target Audience

Engineers and geoscientists’ who have direct reports (i.e., supervisors, managers, and directors/vice-presidents) and are wanting to boost their confidence with conflict, professionally and personally. The participants’ tenure as a supervisor or manager does not matter.


Michael Samson

President, INSPIRE

Michael is President of INSPIRE CANADA, a boutique organization development firm.

Since 2007 Michael has assisted engineering and technology companies with their organization and people development needs, ranging from supporting significant organizational change initiatives to providing unique leadership team development experiences involving community engagement.

He and his team work across Canada supporting clients rise to meet their aspirations and create great organizations, as they define this.

Michael completed his master’s degree in Organization & Leadership Development with LIOS, Leadership Institute of Seattle at Saybrook University. Through the program Michael was fortunate to learn from both one of the first students of Kurt Lewin – ‘the father of Organization Development’ and senior leaders of Leadership Development at both Microsoft HQ and Amazon HQ. He was given special access to Amazon’s Leading at Scale™ program with permission to incorporate for his clients.

He has a degree in commerce, specializing in human resource management and also marketing at the University of Otago, New Zealand. He was a member of the Honours Program in both disciplines.

He is a certified facilitator for the Clear Leadership™ and Appreciative Leadership™ programs and has facilitated the Clear Leadership program for various organizations prior to developing his own acclaimed leadership and people development programs.

In wanting to support clients achieve desired outcomes from their investment in people and leadership development; Michael created the unique Follow Up For Follow Through© service model.

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