Registrant Consultation and Engagement Strategy

Engineers and Geoscientists BC has developed a Registrant Consultation and Engagement Strategy to provide a clear, consistent approach to how the organization consults and engages with registrants on topics that affect them and the regulation of the professions. The strategy aligns with the trusted partnerships strategic pillar and is designed to ensure engagement is purposeful, transparent, respectful of registrants’ time, and meaningfully informs decision making.

The strategy balances organizational priorities with registrant interests by actively seeking input on initiatives that require registrant perspectives, while also creating opportunities for registrants to raise issues that matter to them. By engaging early, clearly communicating purpose, and closing the feedback loop, Engineers and Geoscientists BC aims to strengthen trust, improve decision making, and foster stronger relationships with registrants.

Key Milestones

• January–June 2024: Internal consultation with staff to inform a consistent consultation and engagement framework.
• October 2024–June 2025: Engagement with registrants through surveys, focus groups, and conference activities to understand preferences and priorities.
• December 5, 2025: Board approval of the Registrant Consultation and Engagement Strategy.
• Early 2026: Rollout of staff resources, guidance, and tools to support consistent implementation of the strategy.

How We Engaged

Engagement activities informing the strategy included:

• Annual Conference booth and survey (October 2024), with 100 in-person interactions and 32 virtual interactions, to gather feedback and test engagement approaches.
• Communication Insights focus groups (March 2025), engaging 29 registrants across four virtual focus groups to explore communication and engagement expectations in more depth.
• Registrant Insights Survey (April 2025), with 3,850 registrants participating, to understand engagement preferences and priority topics.
• Internal consultation with staff and branch representatives to identify engagement needs, gaps, and opportunities, and to inform a coordinated organizational approach.

What We Heard: Key Themes

Across engagement activities in 2024 and 2025, registrants consistently emphasized the following themes:

Consistency and Clarity

Registrants want engagement to be planned, predictable, and clearly communicated, with a transparent explanation of why input is being sought and how it will be used.

Respect for Time and Effort

Participants highlighted the importance of efficient, low-barrier engagement methods, particularly surveys and virtual formats that fit into busy professional schedules.

Closing the Feedback Loop

Registrants want to see how their input influences decisions, including follow-up communications that summarize what was heard and what actions were taken.

Relevant and Timely Topics

Areas of interest included continuing education, regulatory and bylaw changes, practice guidance, climate change, and emerging technologies such as artificial intelligence.

What’s Next

• Development and sharing of practical tools and guidance for staff to support consistent, high-quality engagement with registrants.
• Maintenance of an external engagement webpage to report back on outcomes and demonstrate how registrant input informs decisions.
• Ongoing monitoring of engagement activities using defined success indicators and reporting on progress through Strategic Plan reporting.