2026 Registrant Insights Survey

Key Milestones

April 2026: The survey launched on April 30 and closed on May 22, 2026

July 2026: Results are analyzed throughout the summer months

September 2026: Reporting results and next steps

How We Engaged 

The survey was distributed through email to all practicing registrants who are subscribed to our Consultation and Engagement list.

What We Heard

The highlights include:

• 55% of registrants rated Engineers and Geoscientists BC's performance as a regulator as excellent or very good, consistent with 2025.
• 68% of registrants reported having an excellent or quite good understanding of the organization's mandate.
• Registrants continued to place the highest priority on core regulatory responsibilities, particularly enforcing standards of professional and ethical practice.
• 62% of registrants said it is very easy or easy to interact or communicate with the organization.
• Among registrants who contacted the organization in the past year, 83% received the information or answers they were looking for, and 71% got what they needed in a timely manner.
• Among registrants whose needs were not met after contact, the top suggestion was to respond more promptly to calls and emails.
• Most registrants (83%) said they receive about the right amount of email communication from the organization.
• Registrants showed the greatest interest in practical resources such as case studies, webinars, continuing education opportunities, and guidance that can be applied directly to professional practice.

What's Next 

• Share learnings with staff to prioritize findings and understand how to better serve our registrants.
• Share a summary of findings and follow-up actions with registrants and the public through our communication channels this fall.